Terms & Conditions
General
PARAT, by Sebastian Richter provides services in the areas of physiotherapy, training, and wellness. The services are intended to promote health, enhance performance, and support general well-being.
Scope
These General Terms and Conditions (GTC) govern the legal relationship between PARAT and the client.
The client expressly acknowledges that changes to the GTC as well as other usage regulations (operating rules and privacy policy), which form an integral part of the GTC, are reserved for justified reasons and that such changes will be communicated to them in an appropriate manner. If the client rejects these changes in writing within 30 calendar days, the previous GTC shall continue to apply until the end of the contract term. The client cannot derive any rights from a change to the GTC.
Services
PARAT's services are determined by the paid tariff type according to PARAT's price list.
Cancellation of scheduled appointments is possible up to 24 hours before the appointment by phone or email. Appointments cancelled too late or not attended will be forfeited without replacement and will be charged.
Should an appointment need to be cancelled by PARAT due to the short-notice absence of a therapist, the appointment may be rescheduled.
Before the first therapy or training session, a health questionnaire must be completed. The client is obligated to answer the questions truthfully. The information serves to assess the client's current complaints and health condition. Should anything change regarding the client's health, the client is obligated to inform PARAT.
Payment and Default
The price for booked services is determined by PARAT's applicable price list.
Therapies prescribed by a physician will, where possible, be billed directly through health insurance.
Therapies not prescribed by a physician, or therapies not covered by health insurance, will be invoiced to the client on a monthly basis. The payment term is ten days. Invoices are sent exclusively by email.
If the client does not pay the owed compensation on time, a reminder will be issued (first payment reminder free of charge, first dunning notice CHF 5.00, second dunning notice CHF 30.00). With the first dunning notice, the client is in default and owes PARAT default interest of 5% as well as compensation for further damages caused by the delay. After expiry of the payment term according to the second dunning notice, the outstanding amount will be submitted for debt collection proceedings.
All services provided by PARAT are personal and non-transferable.
Contract Interruption and Rest Periods
If PARAT's services are not used, the client has no entitlement to a price reduction or refund.
In the event of a valid reason (including illness, pregnancy, accident, military service, business stays abroad/further education/internships abroad), the contractual relationship may be interrupted for a minimum of 1 month and a maximum of 9 months (rest period). The rest period must be submitted before the absence together with a corresponding confirmation/certificate.
A retroactive rest period is only possible in the case of illness/accident. This must be requested in the first month after the end of the medically certified inability to train. Requests submitted at a later date will no longer be considered.
The time credit will be applied seamlessly to the existing contract term. A cash refund is excluded.
Therapies prescribed by a physician will expire if not used. A rest period is excluded.
Contract Duration
The contract duration is determined by the physician's therapy prescription or the agreed service and begins upon conclusion of the contract. A medically prescribed therapy must be started within 5 weeks of the prescription being issued.
Liability
The use of PARAT's services is at the client's own risk and responsibility. To the extent permitted by law, PARAT excludes all liability for direct and indirect damages. Taking out insurance is the responsibility of the client.
PARAT is not liable for the loss of personal effects, valuables, money, clothing, etc. Also excluded is any liability for items deposited at PARAT (e.g., at the reception or in the changing room).
Data Protection
The processing of personal data in connection with the training service contract is subject to PARAT's privacy policy. The privacy policy explains how PARAT handles personal data and contains, in particular, information on the purposes for which personal data is processed and what rights data subjects have with regard to their personal data. The privacy policy is available online, currently at [www.parat-studio.ch]. By concluding the contract, the member accepts the associated processing of their personal data in accordance with the privacy policy.
Applicable Law and Jurisdiction
The contractual relationship between PARAT and the client, including these GTC, is governed by Swiss law, with the complete exclusion of the conflict of laws rules of international private law and the United Nations Convention on Contracts for the International Sale of Goods of 11 April 1980.
The exclusive place of jurisdiction for all disputes arising from the contractual relationship between PARAT and the client is Basel, Switzerland.